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Privacy Policy

We are committed to protecting your personal data and your right to privacy.

Last updated: June 14, 2026

Effective from: July 1, 2026

This Privacy Policy explains how Corbital Technologies LLP ("Corbital", "we", "us", "our") collects, uses, stores, and protects personal data when you visit corbitaltech.dev, purchase our products, use our customer panel, or interact with our support team.

By using our website or purchasing our products, you agree to the collection and use of information in accordance with this policy.

1. Who We Are

Corbital Technologies LLP is a Limited Liability Partnership registered in India, engaged in the development and sale of SaaS platforms, WhatsApp automation systems, CRM modules, and digital software products.

We act as the data controller for personal data collected through corbitaltech.dev and our associated support and customer portals.

Registered Office:

406, 4th Floor, Aditya One – A Corporate Park

Opp. ISKCON Temple, Kalawad Road

Rajkot, Gujarat – 360005, India

Contact: [email protected]v

2. Information We Collect

Account & Contact Data

Name, email address, phone number, country, company name, and any other details you provide when registering an account, making a purchase, or submitting a support ticket.

Order & Transaction Data

Products purchased, license keys issued, pricing, currency, billing address, and payment status. We also retain GST invoices and credit notes as required under Indian tax law. Card and payment details are processed exclusively by our PCI-compliant payment gateway and are never stored on our servers.

License & Activation Data

Records of license keys issued, domains/subdomains activated, and installation instances registered against your account.

CodeCanyon / Envato Data

If you purchased a product through CodeCanyon (Envato Market), we may receive limited buyer information from Envato (such as your username or purchase code) solely to verify license eligibility and provide product support.

Technical & Usage Data

IP address, browser type, device type, operating system, pages visited, session duration, referral source, and interaction events — collected via cookies and analytics tools to improve our website and services.

Support Communications

Messages, attachments, screenshots, error logs, and any other content exchanged with our team through the support portal (support.corbitaltech.dev), email, or other communication channels.

WhatsApp Business Data (where applicable)

If you use our WhatsApp integration products (such as WhatsMark SaaS), any WhatsApp account identifiers (Phone Number ID, WABA ID) you provide during setup are used solely to configure and deliver the product. We do not store message content from your WhatsApp conversations.

3. How We Use Your Information

We use your personal data to:

  • Process orders, issue license keys, deliver downloads, and fulfil purchased services.
  • Generate and deliver GST-compliant tax invoices automatically upon purchase, and make them available for download in your customer panel.
  • Provide installation support, bug fixes, technical assistance, and ongoing customer support.
  • Verify license eligibility, detect fraud, and prevent abuse of our products and systems.
  • Maintain and improve our products, website, and customer support workflows.
  • Send transactional emails (order confirmations, license keys, invoice notifications, support replies).
  • Send product update notifications and, with your explicit consent, promotional communications about new products or offers.
  • Comply with applicable legal, tax, and accounting obligations under Indian law.

4. Legal Bases for Processing

We process your personal data under the following legal bases, in accordance with applicable Indian law (including the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000):

BasisPurposeContractTo fulfil orders, deliver products, and provide purchased servicesLegitimate interestTo secure our platform, prevent fraud, verify licenses, and improve our productsConsentFor marketing communications and non-essential cookiesLegal obligationFor GST compliance, tax reporting, and statutory record-keeping

5. Sharing of Personal Data

We do not sell, rent, or trade your personal data. We share it only in the following circumstances:

  • Payment processors (such as Razorpay, Stripe, or PayPal) to facilitate secure payment transactions.
  • Tax authorities (Government of India, GST Council) where required for tax compliance and reporting.
  • Hosting, cloud, and infrastructure providers who store and process data on our behalf under appropriate data processing agreements.
  • Email and communication service providers used to deliver transactional and support communications.
  • Analytics providers (e.g., PostHog) used to understand website usage — configured to minimise personal data exposure.
  • Envato / CodeCanyon when required to verify a buyer's purchase code or license for support purposes.
  • Law enforcement or regulatory authorities when required to do so by applicable law, court order, or legal process.

All third-party service providers are required to handle your data in a manner consistent with this policy and applicable data protection laws.

6. Data Retention

We retain your personal data only for as long as necessary to:

  • Fulfil the purpose for which it was collected.
  • Provide ongoing product support within your active support period.
  • Comply with legal, tax, and accounting requirements.

Specifically:

  • Order and invoice records are retained for a minimum of 8 years as required under Indian GST and accounting law.
  • Support communications are retained for the duration of the support period and up to 2 years after closure.
  • Account data is retained for as long as your account is active. You may request account deletion (see Section 9).
  • Technical/analytics data is retained in aggregated, anonymised form after 12 months.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including:

  • Encryption in transit (HTTPS/TLS) for all data transferred between your browser and our servers.
  • Access controls limiting data access to authorised personnel only.
  • Secure, reputable hosting infrastructure with regular security reviews.
  • No storage of payment card data on our servers — all payments are handled by PCI-DSS-compliant gateways.

No system is completely secure. While we take all reasonable steps to protect your data, we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential.

8. Cookies

We use cookies and similar tracking technologies to:

  • Maintain your session and authentication state.
  • Remember your preferences (e.g., dark/light mode, language).
  • Analyse website traffic and usage patterns.
  • Prevent fraudulent activity.

You can manage your cookie preferences through the cookie consent banner on our website or through your browser settings. Disabling certain cookies may affect the functionality of our website. For full details, see our Cookie Policy.

9. Your Rights

Under applicable Indian data protection law (DPDP Act 2023) and general privacy principles, you have the right to:

  • Access a copy of the personal data we hold about you.
  • Correct inaccurate or incomplete personal data.
  • Request deletion of your personal data (subject to legal retention obligations — we cannot delete data required for tax and accounting compliance).
  • Withdraw consent for marketing communications at any time by clicking "Unsubscribe" in any email or contacting us.
  • Object to or restrict certain processing activities.
  • Data portability — request your data in a structured, machine-readable format where technically feasible.

To exercise any of these rights, create a ticket at support.corbitaltech.dev or email [email protected]v from the email address associated with your account. We will respond within 30 days.

10. Children's Privacy

Our products and services are intended for businesses and individuals aged 18 years and above. We do not knowingly collect personal data from children under the age of 18. If you believe a minor has provided us with personal data, please contact us immediately so we can delete it.

11. Links to Third-Party Sites

Our website and products may contain links to third-party websites (e.g., CodeCanyon, Meta's WhatsApp platform, GitHub). This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party services you access.

12. International Transfers

Corbital is based in India. Some of our service providers (hosting, analytics, email) may process data outside India. Where such transfers occur, we take appropriate steps to ensure your data is protected in accordance with applicable law.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable law. The "Last updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this page periodically. Continued use of our website or services after an update constitutes acceptance of the revised policy.

14. Contact & Grievance Officer

For any privacy-related questions, concerns, or requests, please contact:

Corbital Technologies LLP

406, 4th Floor, Aditya One – A Corporate Park

Opp. ISKCON Temple, Kalawad Road

Rajkot, Gujarat – 360005, India

Support Portal: support.corbitaltech.dev

Email: [email protected]v

In accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, any grievance related to personal data processing may be directed to the above contact. We will acknowledge your grievance within 5 business days and endeavour to resolve it within 30 days.